| Measuring
customer satisfaction, understanding their "in store"
experience, understanding their expectations: these issues are the
solid foundation on which to build your marketing action plan.
What are good indicators? How
to reap the benefit of return costumers?
ULTIMedia offers a practical solution tailored to your needs,
based on an expert software application and user-friendly interactive
equipment that challenge the traditional image of the paper survey.
The Plus of the kiosk solution:
Recording your customers’ remarks on the spot through an
interactive tool that, when connected to the internet, allows
to collect, in real-time, for all your business locations, data
essential to your study.
Strengths:
• A wide range of
terminals to address all contexts
• Adapting your existing
software, Touch Panel for your business application or custom
development
• Statistics module
to measure the impact of your project in the field.
|
